Quality Customer Service

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Help Us Design the New Ask Arvada

The City's Customer Experience Team is dedicated to delivering superior services to everyone in our community. Towards that goal, the team is working to update and improve Ask Arvada, our online 24/7 service-request platform. Thank you for your feedback during our earlier outreach. We have incorporated your feedback into the new system design and are anticipating a launch date of the new Ask Arvada in mid-August. Once that happens, we will be asking you to try out the new system and to provide your feedback on what works and what can be improved! Thank you for continuing to participate on this important customer service project!

Help Us Design the New Ask Arvada

The City's Customer Experience Team is dedicated to delivering superior services to everyone in our community. Towards that goal, the team is working to update and improve Ask Arvada, our online 24/7 service-request platform. Thank you for your feedback during our earlier outreach. We have incorporated your feedback into the new system design and are anticipating a launch date of the new Ask Arvada in mid-August. Once that happens, we will be asking you to try out the new system and to provide your feedback on what works and what can be improved! Thank you for continuing to participate on this important customer service project!

CLOSED: This quick poll has concluded.
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How often do you use Ask Arvada?

Often (Once monthly or more)
12%
Occasionally (a few times a year)
55%
Never
16%
Never heard of it
17%
Total Votes : 119